They came out before the estimated time and did a great job! Thank you!

You guys are great! So dependable!

Fast response, and great job!

I'm sorry we left the car in the driveway, the household slept through the text alert and the dogs even slept through your arrival!

This was my first time using Lawn Guru and I was very satisfied! Jason did a great job and got our snow removal done quickly and efficiently! I will be happy to use him again for future snow storms! Thank you!

Gary was prompt. When a portion was missed out, he came back and fixed it thoroughly. Appreciate his sincerity and professionalism. Thank you!

Brett is awesome! He did what he said he would in a timely manner. His communication was very responsive and helpful. I will be using him again!

I appreciate Aisha taking on my yard so late in the day when he wasn’t planning on it, he did a great job and communicated very well too.

Thank you

Very helpful. Jack helped me learn the app again.

Please do back porch next time. Thank you for your efficiency removing snow.

Great job would love to have him all the time

Not bad for a spur of the moment job and the fact they got here as fast as they did was impressive. I look forward to doing business with them in the future.

Excellent job

Kevin and team, did a great job clearing drive, sidewalk and walk to porch! Thank you!

Thank you so much for doing the porch and laying down salt!!

Nice job.

They came when it was still snowing. They did a good job, but then after they left the snow covered my driveway and sidewalks again. Look like they didn't do any of the work. They should have waited until after the snow stopped.

As always, Thank you!!

Awesome job, thank-you!

Wish he would have arrived after the snow stopped falling.

He does a great job, but unfortunately, he clears the sidewalks at times when snow quickly accumulates again. As someone with a disability, I’m unable to shovel the snow myself to keep the sidewalks clear, and my city will fine me if they aren’t maintained. I’m open to any suggestions on how to address this issue.

First time using the app. Marjani did a great job and shoveled off the steps/landing as well. Exceeded expectations!

Came too early now I have to shovel anyway after spending $50

Christopher provides the best service ever. Hope he continues to service my account this season.

Whomever moved the snow last evening did a really great and thorough job. I really appreciate it.

I’m dissatisfied with the job. Harold was at my house at 2:30am which I’m not even sure he should be here at that time due to noise ordinance and it hadn’t even quit snowing. He did not do my whole driveway.

Great job!

Thank you so much!

Thanks for the great service, this is my dad's home and you folks always take good care of property clearing the snow when needed! Very much appreciated.

Didn’t wait till storm was done

There is a “T” clearly outlined in my driveway and the vendor failed to clear it. Just the main driveway was done.

Thanks so much for your excellent work. You always do an outstanding job and we really appreciate your hard work!

Just checked the driveway at 1:20am...the whole side driveway was not cleared. The last 12 feet was not only not cleared but a pile of snow 22ft wide was left on the driveway!! It was done correctly the time before. The end of the driveway

Thank you so much!

Brian was very punctual and did an excellent job on our snow removal. Definitely would recommend Brian 

Great job!

Fine job but I'm not sure why auto-plow was even activated?? Less than 2 inches fell with no warnings issued. I would have canceled if I had my phone when the notice was issued.

Awesome job! Will use again!

Excellent job! Have a Merry Christmas!

Ken is great to work with. He is professional, effective and pleasant. He communicated with me, did a wonderful job cleaning my gutters and gave me an update on the work when he was here. I highly recommend him.

Very happy with the prompt arrival and thorough shoveling. Only concern is that it does not look like they applied deicer/salt which is included in my service/payment. I looked on the camera, from his arrival to departure, and never saw the application. I sent a message to him after he left, asking about it, but never got a reply.

I would like to have the option of salting too Qiuite a bit of ice on the driveway now How do I request that?

We only received .25”, which isn’t enough to justify plowing. Usually the plows cancel if there isn’t enlightenment snow (based on our few years of experience on the app). The entire driveway also wasn’t done, just one strip on each side was cleared.

Thank you Larry for plowing my driveway, nice job. Please only come when there is 3” of snow. Thank you! Linda Goraj

There wasn’t much snow, but was a good first experience with your service. Curtis did a good job.

Knew I was at home, did not bother to tell me he was finished. Asked him to trim hedges more, and didn’t bother to do it. Had to get him to come back to do.

Many thanks!

Thanks! Be on standby for the rest of the year!

I want a refund! 2am?? There was NO snow!! I was watching from Mexico to see on the Ring camera and there isn’t any snow even on the grass and it’s 7:20 am!! I need a refund- this is highly unprofessional when there was a Dusting on the concrete! Also we just had new concrete layer in August and do not want the salt!!The car is parked in the driveway and still trying Toto charge for that snow removal when there’s no snow!!

Very kind and quick. Did a good job and everything was cleaned up at the end

Hey, was supposed to have been charged to Austin Koleszar amex...instead was charged to mine. Can you reverse? Thanks

Property absolutely did not need to be serviced. I understand the 2” notification that plow is activated but we didn’t have 2” on this property and there was no time to cancel the service. This was a huge lack of integrity. They should have passed me and noted a lack of snow. It was activated at 6:34pm and was not enough time to cancel before go going to bed. I’ll take a loss on this one but very unhappy about it. There

Lance is the best and his hard work is greatly appreciated!

Excellent work and great staff!

Very good job done. I will hire again.

The crew did a great job!

Ryan was excellent! Thank you!

great job and thanks for your service

Calvin always provides excellent customer service. Thank you.

Darnelle was very communicative, definitely took pride in his service and very easy to work with. Highly recommend him.

Larry did a great job putting in the snow stakes on my property. He clearly communicated with me, arrived promptly, and let me know when he was finished with a task. I’m very pleased with his service.

Nice job!

The job was done very professionally.

Did a decent job. I did ask for the leaves to be hauled away, and they were left behind in bags at the end of the driveway.

Kept us informed of delay due to weather. Cleaned up the yard as requested. Looks lovely.

Thank you! Great work

Beautiful job as always. Great quality work and excellent communication! Larry is outstanding.

Perfect job. All leaves removed. Meticulous! I will use Nico again. (Only one disappointment but don’t think Nico realizes. Leaves were bagged and curbed in plastic. The city will not take yard waste in plastic. So, I have to figure out how to dispose all of it.)

Superb job! Appreciate the commitment to the job to work until it was completely done!

Just awesome. Very professional. Will look to book him again!

Thank you, hope to see you next year!

Thank you

Great detailed work! Thank you so much!

Thanks for the season Ben! Hope to see you next spring!

Thanks!

See you next year buddy.

Thank you SO much for dealing with my mess of a yard with all of these leaves. Much appreciated!

Very good work Vincent!

Thank you.

TYSM

Haven't yet seen the completed work, however, he showed as promise

Thanks for all your hard work this year! See you in the spring.

Thank you for doing that for me

Khalil did a very thorough job.

Thanks for a great summer of service!

Craig has been phenomenal all season. So reliable, timely, and does everything with perfection.

Great work thank you!

They were supposed to cut the lawn after, it was one of the things that was filled in by you all on that option and they didn’t

I don’t know who’s yard you cut but this is not 1406 Firlding in Ferndale! Apparently by yards work was started on Wednesday (it was shed for Tuesday) & the work was not finished back yard does not appear to have been cut. It said job was completed on Thursday around 5 pm. My yard work was not finished on Thursday & this is not my house.

Thank you!

Man you did an awesome job! Thank you so much for the mow.

Thank you