Effective date: 10/01/2016
What Information does LawnGuru Collect?
Information You Provide to Us:
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address or mobile phone number, we may send you administrative and/or promotional communications (via email or text), or email you about your use of the Services. You hereby consent to receiving emails and texts from us for the foregoing purposes. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by emailing us at firstname.lastname@example.org.
Information Collected Automatically
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Will LawnGuru Share Any of the Personal Information it Receives?
We do not rent or sell your Personal Information in personally identifiable form to anyone. We may share your Personal Information with third parties as described in this section:
Information that’s been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.
Agents. We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we use a third party payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Information for Providers: If you are a Customer, the relevant information needed for a Provider to provide the Provider Service will be shared with the Provider (including, but not limited to, your name, the property address, and the visual representation of the property).
Information for Customers: If you are a Provider, the relevant information needed for a Customer to obtain your Provider Service will be shared with the Provider (including, but not limited to, the name of the individual overseeing the performance of the Provider Service).
User Profiles and Submissions. Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any Personal Information or content that you voluntarily disclose online in a manner other users can view (e.g. in comments to articles on the website) becomes publicly available, and can be collected and used by anyone.
Referrals. If you use our referral promotions, we will automatically send your designated recipient a one-time email or text message inviting him or her to use our Services. YOU REPRESENT AND WARRANT TO US THAT YOUR DESIGNATED RECIPIENT HAS CONSENTED TO RECEIVING A COMMUNICATION FROM US INVITING HIM OR HER TO USE OUR SERVICES. This information is stored to allow LawnGuru or its third-party service providers the ability to track the success of our referral program. We also allow you to use the “mail-to-a-friend” feature through our Services as a form of promotion, in which case your e-mail address may be included in the communication sent to your friend.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Is Personal Information about me secure?
Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
- name and password
- email address
- property location
- property details
- credit card information
- images you have uploaded, including images of your property and/or your profile image
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at email@example.com.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by contacting us at firstname.lastname@example.org. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com, and we will try to resolve your concerns.